Within the customer-care process, for U.S. orders, our customer-friendly return standard is a 30-day no-reason return and exchange policy beginning on the delivery date.
How to Start a Return or Exchange
Under this Refund Policy, contact us before sending an item back. We will confirm eligibility, provide return instructions, and direct the shipment to the return address listed below. For customer reference, Unauthorized returns may be delayed.
Within our return process, we provide a prepaid return shipping label and pay the return shipping cost for both change-of-mind or other no-reason returns and returns involving damaged, defective, incorrect, missing, or other quality-issue items.
Refunds
Under the return and exchange standard, after we receive and inspect the return, an approved refund is issued to the original payment method. Please allow 5–10 business days for the refund to appear after it is issued; financial-institution posting times may vary.
Return Condition
To clarify return responsibilities, Except for an item returned because of a quality issue, an item should be returned with its original packaging, accessories, and proof of purchase and should not show avoidable use or damage.
Order Cancellation
For a predictable review process, you may request cancellation before an order ships. After shipment, the order is handled under this Refund Policy.
Items That Cannot Be Returned
For consistent return handling, The no-reason non-returnable categories are custom-made goods, clearance items or Final Sale items, gift cards, and opened intimate or hygiene-sensitive items. These exclusions do not limit remedies for damaged, defective, incorrect, or missing items where applicable law provides protection.
Exchanges
To keep eligibility clear, approved exchanges are available during the same 30-day period. We may ship the replacement after the returned item is received or otherwise resolve the exchange with you.
Merchant and Customer Care Information
As part of the 30-day program, Store name: sundayafternoons
For an approved return or exchange, Contact email: Support@sundayaftercol.shop
To explain the available remedy, Phone: (203) 845-7035
To clarify return responsibilities, Physical and return address: 240 Summer St, Stamford, CT 06901, US
For consistent return handling, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).